Technology Solutions to go where your business has never been.

The right solutions have the power to transform business. For two decades, Trellist has helped clients reinvent themselves through technology, with integrated solutions that work across the entire organization, as well as with customers.

See how we helped this retailer grow from $1.2 to $16 million in sales
 
Success Stories:

Swimwear Company Makes a Splash with Integrated E-Commerce

Situation

A high-end national swimwear distributor was reaching its customer base through 70 brick and mortar stores, but their antiquated e-commerce system was stifling any potential online growth. In addition, their existing online platform posed the potential for security risks.   

Solution

Trellist entered the partnership with a robust e-commerce solution, overhauling the e-commerce website and providing an updated, seamless user experience. This included a custom platform to integrate inventory management, back-end fulfillment, payment architecture, tax service, and data from third-party affiliates, such as Amazon.

Our solution incorporated the following services from our Enterprise Technology, Consulting, Branding + Marketing and Digital divisions:

  • Systems Integration
  • Application Development
  • Strategic Consulting
  • Traditional and Digital Design
  • User Experience

Value Delivered

As a result, the client experienced more than a tenfold growth in sales from $1.2 million to $16 million. This scalable, secure application has benefitted the company as they continue to experience growth.

Making Sure There’ll Be Smooth Sailing Ahead

Situation

A government agency was planning to update a critical website that promotes and facilitates a public ferry service. Noting that the existing website didn’t reflect the intended brand, offered a poor user experience, and handicapped internal users with its inflexible content management system, Trellist advised a discovery effort that would be a vital first step to a redesign.

Solution

Hired to conduct the discovery, Trellist mobilized its Enterprise Technology and Digital divisions to collectively determine the requirements and architecture necessary to ensure that the new website would address all the existing shortcomings of the current site:

  • Improve customer experience
  • Provide a prominent marketing platform
  • Elevate ticketing functionality and tracking
  • Improve efficiency of customer service
  • Provide a flexible content management system
  • Incorporate the most up-to-date technology while leveraging best practices

 

The project took shape in three phases: Audit and Analysis, Requirements and Blueprint, and Phased Deployment Roadmap.

Our solution incorporated the following services from our Enterprise Technology and Digital divisions:

  • Qualitative Research
  • Customer Survey Data Evaluation
  • Sitemap Diagramming
  • Wireframe and Content Blocking
  • Technical Roadmap Creation

 

Value Delivered

Thanks to the critical groundwork Trellist provided, the client is now well prepared to not only clearly define, but also manageably approach the task of designing and developing a new website. Success required much more than technical expertise, too. Equally important was the ability to engage and guide multiple stakeholders over the course of a lengthy and complex process. Stakeholder interviews Trellist conducted at the outset allowed them to translate the vision of individuals within the client organization into well-defined, actionable objectives. Everyone felt his or her contribution to a successful project.

Utilizing Customer Insights to Optimize User Experience

Situation

A leader in the financial management space engaged Trellist to redesign and launch a new corporate website. They desired a fresh look and feel, with a focus on streamlining content within a platform that would allow their internal marketing team to make content updates. An enhanced user experience that would allow the site to be easily navigable was a core requirement of the update. This would enable all prospects, existing customers, and employment candidates to efficiently find the information they seek.

Solution

Trellist delivered a responsive website in an intuitive Content Management System (CMS), with an easy to navigate infrastructure and architecture. To provide a refreshed website that met all of the client’s requirements, Trellist began with a discovery process that included numerous interviews to identify the business needs—focusing its efforts on communication goals and technical requirements gathering—before completing the user experience and web development. This allowed Trellist to provide more holistic solutions that aligned with the client’s communication objectives, and to develop strategic, consulting deliverables, including a cutting-edge persona, user paths, and customer experience strategy. Aside from the website delivery, Trellist defined these strategies in executive presentations and supporting documentation to be used by the client’s marketing team, and leveraged across multiple communication channels moving forward.

Trellist provided solutions that cultivated the knowledge of their experts across several divisions such as Branding and Marketing, Enterprise Technology, Digital, and Consulting to deliver the following services:

  • Application Development
  • Content Strategy, Curation and Creation
  • Enterprise Systems Integration
  • Market and Competitive Landscape Assessment
  • Marketing Communications Strategy and Development
  • Search Engine Optimization
  • Strategic Consulting
  • Strategy Execution
  • Usability and Compatibility Testing
  • User Experience
  • Web Development

Value Delivered

Trellist successfully launched the new website and CMS. This website, along with the high-level requirements document, laid the foundation for a successful digital presence and can be used by the client as a starting point for all future customer engagement programs.

Empowering a Sales Force with Real-Time Data

Situation

A global biotech and pharmaceutical company that still employed outdated communications processes was bogged down by manual procedures that were time-consuming, making updating and redistributing information tedious and inefficient.

Solution

The client engaged Trellist to develop a new, fully-integrated application that could collect and distribute contact information, account details, and major milestones and tactics. To increase efficiency, Trellist created an app that would not only provide sales representatives with a simple way to gather the information, but would also automatically distribute the information to other sales representatives and management. Our solution incorporated the following services from our Enterprise Technology, Branding + Marketing, and Digital divisions:

  • Market Research
  • Insight Development
  • Mobile Development
  • Digital Design

Value Delivered

The technology solution has become incredibly valuable to the sales force because of the time savings alone. Sales teams can now track communications across accounts and spend their team meetings developing sales strategies, all while better facilitating collaboration between teams.

Site Overhaul Brightens Company Prospects

Situation

Mobile traffic to an innovative flashlight manufacturer’s website was increasing rapidly, signaling a change in customer behaviors. The manufacturer needed to enhance their mobile website to bring their customers a more up-to-date, user-friendly experience to showcase their products. They also wanted to make their pages responsive so their customers could access the same product information from any device.

Solution

Trellist knew a complete site overhaul was in order, starting with updating the site’s look and feel. We also improved site navigation; found an effective way to highlight new products; better enhanced existing product detail information; highlighted the company’s international expansion, social media presence, support and contact information; showcased its YouTube channel and product catalog; and optimized the site’s speed and performance.

Our solution incorporated the following services from Trellist’s Digital, Consulting, and Branding + Marketing divisions:

  • Market Research
  • Digital Strategy and Analytics
  • Digital Design
  • Search Engine Optimization
  • Marketing Communications Strategy and Development 
  • Strategic Consulting

Value Delivered

Visitors to the new mobile site with the improved brand experience reacted overwhelmingly positively. They were viewing more content and spending more time on the site than before, which meant a greater likelihood of making a purchase. In fact, monthly page views increased by over 362%, while the average session duration increased over 146% from the same time the previous year.

Enterprise Technology Services

Trellist's technology leaders, skilled application developers, and efficient project managers collaborate with clients from strategy through implementation of transformative technology solutions.

 
Approach

We work hard to understand your technology vision and approach the challenge from varying perspectives, delivering solutions that will provide value to CTOs, CIOs and CMOs alike.


 
Areas
  • SharePoint
  • IT and Application Development

 
Services
  • Large Systems
  • Social Platforms
  • Customer Relationship Management (CRM)
  • Business Intelligence
  • Systems Integration
  • Data Management and Migration
  • Application Development
  • SharePoint Development

 

Certifications And Partnerships

Trellist is trained and skilled at integrating with the latest in enterprise software solutions and cloud-based offerings. We also partner with software suppliers and social relationship management leaders to help you choose wisely when it comes to tech infrastructure.

veeva_partner
sprinklr_partner
 
microsoft_partner
Microsoft Office
SharePoint
Medallion_Sitefitiny Certified_sm

Enterprise Technology Leadership

Trellist’s Enterprise Technology leaders have guided infrastructure and development projects on every scale. By planning and delivering for clients across the Fortune 1,000, the team has fine-tuned its instincts and methods and is ready to help you achieve success. Those featured below hold various leadership roles in our matrix-based environment, depending on their areas of expertise.

Senior Partner, CTO, CIO
Jie Yang

Jie Yang Leaning on 20+ years of IT Management experience, our co-founder Jie masterminds client technology strategies in collaboration with senior VPs and CEOs to help them increase profits while always delivering a memorable customer experience. Jie's passion for consulting on ecommerce, systems architecture and IT security is key to long-running partnerships with the world's leading brands.

COO
John Emerick

John Emerick Operational excellence is John's forte, with more than 25 years of experience in engineering consulting, managing multi-million dollar budgets, and executing complex business strategies for international logistics organizations. In addition to his operational role, John consults clients on enterprise technology solutions.

Partner
Todd Metzger

Todd Metzger An accomplished entrepreneur and business innovator, Todd brings over 20 years of diverse leadership and information technology experience to Trellist.  He currently directs our Staffing division and oversees our SharePoint technology solutions and services offering.

Strategic Leadership, SharePoint Architecture Services
Jennifer Kenderdine

Jennifer Kenderdine

With over 20 years of experience in technology and communications, Jennifer is an expert Microsoft SharePoint developer at Trellist. Her work has helped enterprise clients create more efficient internal business processes and experiences via their collaboration software. Jennifer is also a featured presenter on the topic of SharePoint at professional events and conferences throughout the region.

Strategic Leadership, Project Management Services
Paul Immediato

Paul Immediato Over 25 years of enterprise technology and application experience puts Paul among the leading IT strategists and consultants in the region. His track record of successful technical project execution has benefitted clients in financial services, consumer goods, automotive, health care and life sciences industries. Paul also develops best practices for Project Management at Trellist.

Strategic Leadership, Digital and Mobile Services
Primus Poppiti

Primus Poppiti

Primus has over 25 years of experience in Information Technology. He has guided digital development teams and managed vendors for clients ranging from small startup companies to large corporations. At Trellist, Primus develops technical strategies and delivers customer-oriented solutions that drive tangible results for our clients.

Strategic Leadership, Corporate Infrastructure Services
Nick Cohen

Nick Cohen A technology consultant with postgraduate degrees from Harvard University and Boston College respectively, Nick is responsible for the direction and execution of Trellist's IT needs and serves as the go-to for assessing and vetting IT trends and offerings for client engagements. 

Sr. Associate
Maria Gunther

Maria Gunther With a diverse professional background, including television production experience in Europe, Maria is a distinguished Strategic Consultant who brings the ideal balance of right brain creativity and left brain analysis together to help Trellist's enterprise clients achieve lasting success.

Strategic Leadership, Consulting and Account Services
Claire Concowich

Claire Concowich An innovative Strategic Consultant with direct technology expertise and a unique knowledge of marketing automation and social media management platforms, Claire works with clients in the manufacturing and financial services industries to develop impactful digital marketing and technology programs.

Careers

We're growing. Trellist is currently hiring the following positions:

If you are an experienced professional, interested in being a part of an innovative employee-shared company, where your voice is heard and valued. You might be a fit for Trellist.Employee Shared Company

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Enterprise Technology