Insights

  • GDPR: It Affects You

    by Supraja John and Nick Cohen | May 04, 2018
    Does your company use customer data?

    Does your organization handle customer data? If yes, unless you exclusively cater to non-European audience, you're affected by GDPR. If unsure, then GDPR may impact you.

    What is GDPR?

    GDPR, or General Data Protection Regulation, requires businesses to protect the personal data and privacy of EU citizens for transactions that occur within the EU.

    It is a result of four years of work by the EU parliament due to the inadequacy of older data protection rules. Safe Harbor Privacy Principles of 2000 and Privacy Shield agreements of July 2016 had privacy components in them and outline respective responsibilities. But, they were not laws.

    Organizations can no longer self-certify without regulatory oversight. GDPR requires the data controller, (i.e. your organization), to have a Data Protection Officer (DPO) role. It also requires your organization as the data controller to provide notification of cybersecurity and data breaches within a set time.

    Unlike its predecessors, GDPR recognizes the importance of privacy in the current era. It was created with the idea that “identity is the new currency in our world” especially in the likelihood of a future cashless society (cryptocurrency anyone?).

    GDPR has three primary objectives:

    • Give people more control over how their personal data is used.

    • Provide tighter controls and tougher enforcement to improve trust in digital economy.

    • Give organizations clear legal environment to operate in, that is identical across EU.

    When is the compliance deadline?

    This regulation was adopted by EU parliament on April 15, 2016. Any organizations affected by this regulation have about 2 years to comply, making the deadline May 25, 2018.

    What are the impacts of noncompliance?

    Failure to comply with GDPR could have a significant impact on your finances. Should a data breach or any other form of noncompliance occur, a fine will be issued at the discretion of your business’s governing body. The amount of the fine depends on a number of factors, such as your company’s history, level of cooperation, data types, and more. Based on this criteria, the fine could be:

    • 2% of annual revenue (not net profit but all global revenues or 10 million euros, whichever is higher) or

    • 4% of annual revenue or 20 million euros (that’s almost 25 million dollars), whichever is higher

    There are other non-financial impacts that noncompliance can have as well. Should a breach occur, consider the effects it would have on your reputation. According to a recent survey, 29% of existing customers would discontinue their relationship with a company following a data breach. With privacy breaches occurring every single day, it is crucial to be proactive by having a crisis management plan prepared.

    How can you get compliant?

    Check back here soon for an upcoming blog post detailing GDPR compliance preparation from Trellist consultants Primus Poppiti (Digital Strategy) and Victoria Silow (Branding and Marketing Leadership). 


    For more information, please contact us at enterprisetechnology@trellist.com.

  • Why Migrating to the Cloud Improves Website Performance

    by Nick Cohen and Primus Poppiti | Nov 17, 2017

    For many organizations, the benefits of migrating all or part of their infrastructure to the cloud is no longer in doubt. The looming questions, however, center around how and when to do it, and exactly what should be moved to the cloud or remain on-premises. Done right, you’ll reap the performance enhancements and cost-cutting that the cloud promises; done wrong, and your migration will break key parts of your infrastructure and bring the business to a screeching halt.

    As a best practice, your migration strategy should include the following components:

    • A plan to assess your current performance and requirements, step-by-step details for the actual cloud migration, and a way to manage and optimize once you’re there.
    • A method for capturing the data for the apps you want to move before building your plan.
    • Deep analysis of that data to ensure that your performance meets requirements—which will make the migration seamless for your customers.

    At Trellist, we see many organizations consider a move to the cloud for their website or ecommerce site at two key points in their history:

    1. When it’s time for license renewals.
    2. During a brand refresh or brand rollout.

    Both milestones are good opportunities to reassess and consider migration. Since the cloud allows you to scale up and scale down your available resources to meet your performance needs in real-time, it’s a better option than incurring a fixed cost of a new license for systems you may not need—plus the maintenance and security issues of maintaining your site on-premises. If your brand is undergoing a refresh or rollout, it’s also a smart option since the cloud can help you provide a better customer experience and customer service.

    The Cloud Gives Marketers More Control

    The right solution can be transformative to your business. As both Microsoft—and—Sitefinity certified partners, the team at Trellist is helping marketers navigate the intersection of marketing and technology to find the right platforms for their brand, without being bogged down by the minutiae that often create a roadblock to successful migration.

    We’ve seen marketing teams use the cloud to unlock their workflow. There are new waves and versions of content management systems (CMS), empowered by the cloud, that essentially eradicate internal workflow processing bottlenecks—even for globally-distributed teams. By moving this workflow from an on-premises environment to the cloud, it reduces traffic internally. It can still be done with a single sign-on, so it looks like your environment and implements the same security protocols. This makes it easy for your team to use the CMS to do everything a marketer needs to do to support an ecommerce website—from managing content and tracking traffic to analyzing performance and shaping the customer journey.

    cloud migration optimizing performance and marketing for eCommerce

    Migrating to the Cloud in Action: Two Examples

    At Trellist, we help organizations move to the cloud to support a variety of business goals. The following two examples may help you envision your own cloud migration and how it can help you reach your objectives faster and more cost-efficiently:

    Trellist has been the prime developer for an international swimsuit company, increasing online revenue over the last 5 years by over 400%. As their online revenue grew, there was increased demand on their internal infrastructure, where they hosted both enterprise systems and the ecommerce website. We helped to stand up a new cloud environment and successfully migrated the ecommerce website and its processes to this scalable environment. We established a secure and seamless method of data transfer between the ecommerce website and the enterprise systems, which are still hosted on premise. Moving customer-facing applications, like their ecommerce system, provided a scalable model without additional need for internal IT resources while reducing infrastructure costs.

    Trellist is also the prime designer and developer for a new corporate website and ecommerce site for an international aerospace parts and chemical compounds distributor. The new websites will be hosted in a cloud environment to reduce costs and gain scalability as the websites grow. We helped to build a new cloud environment for the new websites, scalable to the business’ demands. We also set up and configured all Sitefinity website content management software and deployed the new website into this environment. Together both the cloud environment and Sitefinity provides a seamless experience for their internal, international marketing team to make updates to the website and market to their end customer.

    Is a Migration to the Cloud in Your Future?

    The most effective cloud migration will be the one that meets the specific needs of your organization. The beauty and promise of the cloud is its scalability, always-on availability, better security, and streamlined workflows for your team. If you’re at one of those key inflection points in your organizational history—either a license renewal or brand rollout—it may be time to consider migrating your websites or ecommerce sites to the cloud.

    The two use cases highlighted here are good examples of the benefits you can expect when working with Trellist for your cloud migration. Some of the benefits are inherent to the migration itself—such as better scalability and security, seamless content management for your team, and the reduced costs associated with no longer managing your resources on-premises. However, the real value will never be realized without the right migration strategy, implementation, and ongoing optimization.

    It’s like having a fast race car ready to tear around the track without someone who knows how to drive it. If you’re ready to move to the cloud, Trellist can help you realize its promise for better performance and an unparalleled customer experience at a lower total costs of ownership.

    To learn more about our approach, contact Nick and Primus

Insights posts by: Nick Cohen

Nick Cohen
A technology consultant with postgraduate degrees from Harvard University and Boston College respectively, Nick is responsible for the direction and execution of Trellist's IT needs and serves as the go-to for assessing and vetting IT trends and offerings for client engagements.