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Social Media

Combining a broad range of capabilities and experience, we help enterprises integrate social media into their companies’ operations, marketing, and culture.

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What we do

Social Media Strategy

Since 2012, the experts at Trellist have put social media strategies and roadmaps in place for clients across financial services, manufacturing, technology, consumer goods, and more.

An optimized strategy is your guiding light, and allows your company to evaluate ROI by laying out clear objectives and KPIs for your social media program.

Campaign Management and Optimization

Social media for brands becomes more crucial and competitive every day and networks continue to advance their advertising platforms to meet the needs of many types of businesses.

Trellist develops end-to-end social media advertising campaigns for our clients, setting clear ROI goals and testing content to find the right balance of message and visual for the medium. We’ve also helped clients with user generated content (UGC) campaigns and influencer marketing strategy and campaign rollouts.

While we work with brands of all varieties, we’re especially agile working with regulated industry and B2B clients, helping them break into a space typically dominated by retail and consumer goods companies.

Community Management

You work hard to establish a follower base on social media, so it’s critical to be responsive and keep them engaged. Community managers at Trellist take on frontline, day-to-day engagement with followers and prospects, delivering the brand personality and commitment that customers expect.

Additionally, our team understands the sensitivity of potential reputational and crisis scenarios on social media. We’ve developed best practices to escalate and triage the tough and unexpected conversations that can occur on these networks.

Social Customer Care

Trellist helps B2C and B2B clients develop customer care frameworks for social media that are scalable and an extension of the company’s core customer service philosophy and operations.

Whether it’s improving response time on Facebook or finding more efficient ways to route inquiries to your sales and product specialists, our team can help.

Social Listening

Social listening helps businesses across various industries track key conversations happening on social media regarding your brand, your products, or the broader space in which you operate.

Data mined from social media is candid and in-the-moment, providing a unique layer of insight to add to your overall data picture.

Whether your goals are brand- or benchmark-oriented, Trellist can help you develop a social listening program that keeps you aware and lets you take action on insights.

Employee Advocacy

In today’s business environment, content is king. Your employees play a critical role as ambassadors in your company’s journey to be social and content-driven—the more prepared they are, the better the results will be.

Trellist has experience creating bespoke programs for Fortune 500 clients that bring together the power of the company’s brand and the unlimited potential reach of its employee base.

Increased brand-awareness and recruiting ROI are all possible through the right employee advocacy program. We can help you get started.

Since 2012, the experts at Trellist have put social media strategies and roadmaps in place for clients across financial services, manufacturing, technology, consumer goods, and more.

An optimized strategy is your guiding light, and allows your company to evaluate ROI by laying out clear objectives and KPIs for your social media program.

Social media for brands becomes more crucial and competitive every day and networks continue to advance their advertising platforms to meet the needs of many types of businesses.

Trellist develops end-to-end social media advertising campaigns for our clients, setting clear ROI goals and testing content to find the right balance of message and visual for the medium. We’ve also helped clients with user generated content (UGC) campaigns and influencer marketing strategy and campaign rollouts.

While we work with brands of all varieties, we’re especially agile working with regulated industry and B2B clients, helping them break into a space typically dominated by retail and consumer goods companies.

You work hard to establish a follower base on social media, so it’s critical to be responsive and keep them engaged. Community managers at Trellist take on frontline, day-to-day engagement with followers and prospects, delivering the brand personality and commitment that customers expect.

Additionally, our team understands the sensitivity of potential reputational and crisis scenarios on social media. We’ve developed best practices to escalate and triage the tough and unexpected conversations that can occur on these networks.

Trellist helps B2C and B2B clients develop customer care frameworks for social media that are scalable and an extension of the company’s core customer service philosophy and operations.

Whether it’s improving response time on Facebook or finding more efficient ways to route inquiries to your sales and product specialists, our team can help.

Social listening helps businesses across various industries track key conversations happening on social media regarding your brand, your products, or the broader space in which you operate.

Data mined from social media is candid and in-the-moment, providing a unique layer of insight to add to your overall data picture.

Whether your goals are brand- or benchmark-oriented, Trellist can help you develop a social listening program that keeps you aware and lets you take action on insights.

In today’s business environment, content is king. Your employees play a critical role as ambassadors in your company’s journey to be social and content-driven—the more prepared they are, the better the results will be.

Trellist has experience creating bespoke programs for Fortune 500 clients that bring together the power of the company’s brand and the unlimited potential reach of its employee base.

Increased brand-awareness and recruiting ROI are all possible through the right employee advocacy program. We can help you get started.

Why work with us

Social Media is a tool your business should be using, and we can help you take the full advantage. Our Social Media experts specialize in choosing the right channels and targeting the correct audiences to incorporate into your unique strategy. Together, we’ll turn new connections into long-term customers.

WE'RE READY TO LISTEN

We’d love to have a conversation with you about how Trellist can help you engage your customers and maximize growth. Start by providing us some details in the form below.

To see career opportunities, apply for a job, or submit your resume, visit our Careers section.

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