Trellist's Social Business practice has embarked on a social listening strategy and support services contract with one of the world's largest online retailers.
Our team of strategists, analysts, and social media experts will collaborate with company stakeholders to optimize their social technology investment and reveal business insights around public perception of the brand and the company's reputation as an employer.
Through a series of discovery sessions, platform reconfigurations, and insights briefings, Trellist will go deep into these critical areas and bring operational insights to the surface that impact media outreach, messaging strategy, service scenarios, response plans, and much more.
"We're extremely excited to work with this client and operate as an extension of their communications and social strategy organization," noted Neil Dougherty, Chief Practice Area Leader at Trellist. "They're making an investment in a deeper understanding of their target audiences. Trellist is always looking to participate in services engagements with lofty goals."
This new relationship is another example of how, even in the face of the COVID-19 pandemic and the many other economic challenges of 2020, Trellist has continued to provide strategic consulting and technology value for industry-leading clients around the globe.
As Jordan Wallach, Strategic Business Development Leader at Trellist, noted, "2020 has been one surprise after another, but we have seen many clients embracing change and working with companies like ours to arrive at better insights. We're optimistic that the work we're doing will lead to significant product and service enhancements."
Trellist is a professional services firm delivering performance-driven business solutions that are flexible, innovative, and optimized to maximize efficiency and return. The firm consults on, and integrates, data with marketing, design, technology, and digital services for clients at the global, national, and regional level. Trellist utilizes a unique approach to business—from the firm's employee-shared structure, to how it partners with its clients.
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